

BRANDS REDUCE RISK
Brands are valuable to consumers because they let us know where products
and services came from. If we know the brand, we're more likely to
feel comfortable purchasing because we're dealing with a known entity.
Consumers trust a company to stand behind its brand -- they come to
believe that a quality brand will remain high in quality. Put simply,
brands reduce risk to the consumer in the following ways:
* Functional risk: A well-branded product or service is expected to
perform to past standards
* Physical risk: A well-branded product or service is expected to not
pose a threat to health or safety
* Financial risk: A well-branded product or service is expected to be
worth the price
* Social risk: A well-branded product or service is expected to not cause
embarrassment
In turn, consumers' reduced feelings of risk lead to reduced risk for
the company. Strongly-branded companies can count repeat customers and
good word-of-mouth advertising. They can extract higher prices for their
goods and services, can negotiate better distribution, and can minimize
distribution costs more than competitors with weak brands. And because
brands can be legally protected, these companies enjoy a sustainable
competitive advantage over their competition.
Source: The Guide to Branding, Zyman Institute of Brand Science
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FIVE SIMPLE MARKETING IDEAS
Ads, commercials, and extensive online campaigns all have their place
in marketing, but sometimes it's the little, simple things that can make
all the difference. To give your marketing a kick without a lot of hassle,
try the following ideas:
1. Talk to your clients
The simplest, easiest, and often most informative market research often
comes from your current customers. Choose five to ten of them and ask
permission to conduct a brief phone interview. Keeping the tone light
and conversational, ask: What were your key problems when you called
us, and how important were our services in solving them? What did you
value most about our work? What do you wish we offered that we do not?
Then compile the data gathered and -- most importantly -- act on what
you find.
2. Be creative with marketing
Consider adding something memorable to your marketing campaigns. One
firm sent a mailing to foodservice companies vacuum-sealed in plastic
pouches normally used to seal bacon. The same mailing was sent to technology
companies in static shield envelopes. These sorts of approaches get
noticed, but make sure it's not just a gimmick. Always have a clear
objective for any campaign and decide how you'll measure its success.
3. Get the word out
Getting your company's name into newspapers, magazines, television programs,
and the Internet is a great way to build credibility and recognition.
Write press releases and get them out to the media. Pitch stories to
magazines and websites. Doing so will position you as an expert in
your field. When you get any press, leverage it by putting it on your
website and adding it to your marketing kit. Remember, you're not advertising
here. You're getting your name out and establishing that you know what
you're talking about.
4. Leverage existing relationships
You know people. They know people. And those people know people. Talk
to the people around you who might be willing to act as "cheerleaders" for
your organization, who would refer you to others. Word-of-mouth is
some of the strongest advertising there is, so be sure to use networking
as much as possible.
5. Commit to email marketing.
Marketing via email is simple, cost-effective, and easy to measure. It
allows you to reach a broad audience, to drive people to your website,
and to establish your expertise. Create newsletters and other informational
vehicles. Send only to people who have given you permission to do so
-- don't be a "spammer." The key is, don't think of this
as advertising. Try to give the people on your email list something
they'll value rather than just ads and product announcements, and trust
that because they've gotten to know your company, they'll come to you
when they want to learn more.
Source: www.entrepreneur.com
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